We are delighted to welcome visitors to the Trust. General visiting is taking place across the organisation and visitors can now visit their loved one without having to book in advance. To visit your loved one simply go to the ward they are staying on and let them know you are here for a visit and they will work with you to ensure your visit can take place in a safe way.

Hand hygiene and face masks

All persons accessing Trust services will still be required to wear a fluid repellent face mask and follow infection, prevention and control practices including following hand hygiene practices. Our arrangements will be reviewed on an ongoing basis so that we can continue to learn and adapt to make it as easy as possible to visit your loved ones, whilst ensuring safety is prioritised at all times.  You can find out more about our infection prevention and control measures at the Trust by clicking here

Carers, people with additional needs, and end of life visits

If you are a carer who is providing ongoing care and support, or are visiting someone with additional needs, such as a learning disability, cognitive impairment or who requires language support, extended visiting arrangements can be made directly with the ward staff, as part of your ongoing conversations with ward staff. This can be arranged at a suitable time for you, in agreement with staff. 

If you are visiting someone who is at the end of their life, additional people will be able to visit, and again this will be discussed with you directly so you can see loved ones as soon as possible.

The Trust is trialling a Relatives Hotline on the following wards:

  • Acute Medical Unit (AMU)
  • Integrated Surgical Gynaecological Unit (ISGU)
  • Respiratory Unit

The Relatives Hotline is a direct phone line to the ward specifically for relatives to use. It is available 24 hours a day and seven days a week.

If you have a relative who is a patient on one of these wards please ask the ward staff for the number.