Privacy notice

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside and Glossop. We provide a range of high quality services both within the hospital and across our local community for both adults and children.

Data Controller

Tameside and Glossop Integrated Care NHS Foundation Trust is named as the controller of the personal information.
We are registered with the Information Commissioner with the registration number Z2236125

The Trust’s Data Protection Officer

The Data Protection Officer’s role is to ensure that the personal data used within the organisation is used responsibly, safely, and within the data protection laws.
Dan Greenwood
Data Protection Officer
Tameside and Glossop Integrated Care NHS Foundation Trust
0161 922 5599

DPO@tgh.nhs.uk 

dan.greenwood@tgh.nhs.uk

Personal data is information that relates to a living individual who can be identified from that data.

These may include

• Demographical information such as names, address, date of birth, telephone numbers, and next of kin.
• Appointments, here at the hospital, in the community, or home visits.
• Details and records of treatment and care, including medical notes, letters between different care providers, letters to your GP, letters to the patient, and reports on the patient's health
• Results from x-rays and blood tests etc.
• Information from people who care for you and know you well, such as health professionals and relatives.

We may also have information that is personal sensitive, such as sexuality, race, your religion or beliefs, and whether you have a disabilities, allergies, or health conditions.

This information is collected in a number of different ways, via your healthcare professional, referral information provided by for GP, or directly given by you. 

We also collect surveillance images/video for the prevention and detection of crime.

• To help inform decisions that we make about your care.
• To ensure that your treatment is safe and effective.
• To work effectively with other organisations who may be involved in your care.
• To support the health of the general public.
• To ensure our services can meet future needs.
• To review care provided to ensure it is of the highest standard possible.
• To train healthcare professionals.
• For research and audit.
• To prepare statistics on NHS performance.
• To monitor how we spend public money.

Additionally we use the information to

• Improve individual care.
• Understand more about disease risks and causes.
• Improve diagnosis.
• Develop new treatments and prevent disease.
• Plan services.
• Improve patient safety.
• Evaluate Government, NHS and Social Care policy

Direct Care Purposes

Direct Care Purposes

Unless you object, we will normally share information about you with other health and social care professionals directly involved in your care so that you may receive the best quality care. For example, every time you attend the hospital as a patient, we will send your GP a summary of any diagnoses, test results or treatment given. 

You may be receiving care from other people as well as the NHS, for example social care services. We may need to share some information about you with them so we can all work together for your benefit. We will only do this when they have a genuine need for it or we have your permission.

When we share your information it is subject to strict agreements on how it is protected and used, the organisations that we may share information with are:

• Other NHS Trusts/organisations
• Social care services
• Education services
• Local authorities
• Voluntary and private sector providers working with and for the NHS

We will not disclose your information to any other third parties without your permission unless there are exceptional circumstances, such as when either your or somebody else’s health and safety is at risk; or the law requires us to pass on information.

We use the following lawful basis for direct care when processing your information:

• Common Law Duty of Confidence
• Health & Social Care Act, section 251 [b]
• General Data Protection Regulation, article 6 [1] [e]
• General Data Protection Regulation, article 9 [2] [h]

Indirect Care Purposes

We also use information we hold about you to:

• Review the care we provide to ensure it is of the highest standard and quality
• Ensure our services can meet patient needs in the future
• Investigate patient queries, complaints and legal claims
• Ensure the Trust receives payment for the care you receive
• Prepare statistics on NHS performance
• Audit NHS accounts and services
• Undertake heath research and development (with your consent – you may choose whether or not to be involved)
• Help train and educate healthcare professionals

Nationally there are strict controls on how your information is used for these purposes. These control whether your information has to be de-identified first and with whom we may share identifiable information. You can find out more about these purposes, which are also known as secondary uses, on the NHS England and NHS Digital websites:

https://www.england.nhs.uk

https://digital.nhs.uk/services

We use the following lawful basis for indirect care when processing your information:

For Research, Health & Social Care Providers, Commercial Research Partners, Arms' Length Bodies, Universities

• Common Law Duty of Confidence
• Health & Social Care Act, section 251 [b]
• General Data Protection Regulation, article 6 [1] [f]
• General Data Protection Regulation, article 9 [2] [j]

Clinical Commissioning Group/commissioning and planning purposes 

• Common Law Duty of Confidence
• Control of Patient Information Regulations 2002
• General Data Protection Regulation, article 6 [1] [c]
• General Data Protection Regulation, article 9 [2] [h]

Patient satisfaction 
We may use your details to contact you with patient satisfaction surveys relating to the services you have used. This is to improve the quality of healthcare we deliver to you.

Staff information

We process information on staff members in order to fulfil a contract of employment, the information is protected the same as patient information.

Staff email accounts are deleted after 30 days after the leaving date.  Once deleted, the data will not be recoverable.

The lawful basis for processing the information related to staff is:

• General Data Protection Regulation, article 6 [1] [e]
• General Data Protection Regulation, article 9 [2] [b]
• Data Protection Act 2018, article 10
• Safeguarding Vulnerable Groups Act 2006 (DBS)

It is important that we keep your information safe, secure, and available only to those who are involved in your care. To do this we restrict access using technology.

Everyone working for the organisation is subject to the Common Law Duty of Confidentiality and the General Data Protection Regulation (2016). Information provided in confidence will only be used for your treatment unless there are other circumstances when we will ask for your consent.

Under the NHS Confidentiality Code of Conduct, all staff are required to protect your information. All staff are required to undertake annual training in data protection, information governance, and confidentiality.  In addition to this staff that access and process information on your health do so using a number of security measures including chip and PIN access to computerised medical information. Paper records are held in a secure room protected with door access controls.

We store your records and use the NHS Retention Schedule to determine how long we keep these records. The length of time is determined on the type and format of the record.
 
The retention schedule is accessible at the following address https://www.nhsbsa.nhs.uk

The Data Protection Act (1998) has been replaced by new data protection laws called the General Data Protection Regulation (GDPR) 2016 and Data Protection Act 2018. 
These laws are very similar to the old Data Protection Act (1998), with additional rights for the data subject.
These rights are:
 
Right of access by the data subject (GDPR Art 15), often called a Subject Access Request – SAR).
You have the right to receive the personal data concerning them in a commonly used electronic format for no charge. We are required to complete this request within calendar month. Additional copies of notes may incur a fee.
 
The right to rectification (GDPR Art 16), people have the right for their personal information to be changed if it is found to be incorrect.
This for instance, could be because of inaccurate personal data, how a name is spelt, to change your next of kin details, or a new address.
 
The right to restriction of processing (GDPR Art 18), people have the right to restrict how data is collected, used, and stored relating to them.
 
The right to data portability (GDPR Art 20), this is closely linked with Art 15, the Right of Access to the Data Subject. You have the right to receive the personal data concerning them in a commonly used electronic format for no charge.
 
The right to object (GDPR Art 21), under the General Data Protection Regulation you have the right to object to us processing your information.
 
If we change any of the information due to a request from you, we will contact you and tell you what we have changed.  In some cases upholding the rights to object, rectification, and the restriction data may affect the treatment you receive, and may make the provision of treatment or care more difficult or even unavailable. We may refuse to uphold the request. If this is the case we will inform you without undue delay, and within one month of the request.

We will tell you:

• The reason why we are not taking action
• Your right to complain to the Information Commissioners Office
• Your right to enforce the right via legal means

 
If you require access to your health records you will need to make a written request to:

OPD/Health Records Administration Manager
Tameside & Glossop Integrated Care NHS Foundation Trust
Fountain Street
Ashton-under-Lyne
OL6 9RW

Tel: 0161 922 6519

Email: accesstohealthrecords@tgh.nhs.uk

The organisation can only provide access to the information it holds. For instance, to see the records held by your GP you will have to contact your GP surgery.

Each health and care organisation in Greater Manchester collects information about you and keeps records about the care and services they have provided.
 
The GM Care Record pulls key information about you from these different health and social care records and displays it in one combined record. This enables health and social care staff to find all the key information about your care in one place which helps them to make the most informed decisions and provide the best care to you as a patient or service user. It is also essential that health and social care staff have access to the most up to date information including alerts that may be helpful for staff involved in your care.
 
We also remove or scramble the information that identifies you such as your name, address, and date of birth so that we can use this information to better plan our services, make sure that we are providing the best care, and for research into different conditions.
 
Health Innovation Manchester works across Greater Manchester’s Health and Care system and is rolling out the GM Care Record on behalf of our partners.

You can find out more about the GM Care Record byhttps://healthinnovationmanchester.com/the-gm-care-record-privacy/

Product Description

Tameside and Glossop Integrated Care NHS Foundation Trust use this Product to support and improve the services which identify illnesses for patients. It allows appointments to be booked for you with Trusts across Greater Manchester.  This will hopefully mean you have a shorter wait for your test appointment.

What are the purposes for processing my personal data in this Product?

This Product processes personal information (called ‘personal data’ under data protection laws) about cancer patients who are scheduled to have appointments at a Trust and identify if they are able to be seen sooner if the patient is content to go to an alternative nearby Trust for that same appointment.

The use of the Product by Tameside and Glossop Integrated Care NHS Foundation Trust is intended to improve your wait time and support a faster diagnosis. This is completed through better use of the collective information that the Trusts across Greater Manchester hold, bringing together all required information into one place to support your care.

What personal data about me is processed in this Product?

Personal information which directly identifies you (we call this directly identifiable data) will be processed by Tameside and Glossop Integrated Care NHS Foundation Trust about patients who are having planned treatment scheduled, for the purposes above. Data that is processed may include your:

• Name
• Address
• Postcode
• Date of Birth and Age
• Sex
• Living Habits
• Email Address
• Home and Mobile Phone Number
• General Identifier, such as NHS Number
• Health information, including information about your medical condition, symptoms, diagnosis and treatment
• Religion or Other Beliefs
• Racial / Ethnic Origin

Who is my personal data shared with?

Your personal data is accessed and used by hospital staff who are coordinating your appointments, this includes support staff who need to support health care professionals to administer your care journey. It includes NHS Trusts across Greater Manchester who can offer a quicker appointment.

UK GDPR Information

Controllers of your personal data

Under data protection law, Tameside and Glossop Integrated Care NHS Foundation Trust are the legal controllers of your personal data under data protection laws. The specific Trusts using the SQD Product on the national Federated Data Platform are:

• Bolton NHS Foundation Trust 
• Manchester University NHS Foundation Trust
• Northern Care Alliance Foundation Trust
• Stockport NHS Foundation Trust 
• The Christie NHS Foundation Trust
• Wrightington, Wigan & Leigh NHS Foundation Trust
• East Cheshire NHS Trust
• Mid Cheshire Hospitals NHS Foundation Trust.

Legal grounds for processing your personal data

The processing of personal data by Tameside and Glossop Integrated Care NHS Foundation Trust for the purposes of SQD is permitted under the following legal grounds under data protection law (this is UK GDPR and the Data Protection Act 2018 (DPA2018)):

• Public Task - Article 6(1)(e) of UK GDPR ‘necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’.
• Health Care - Article 9(2)(h) of UK GDPR  ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services...”  In addition, the legal grounds under paragraph 2 of Part 1 of the DPA 2018 apply (health care purposes).

The personal data processed about patients by Tameside and Glossop Integrated Care NHS Foundation Trust for the purposes of SQD is also confidential data. As the Trust is processing your confidential data to provide you with individual care, it is relying on your implied consent to do this, as you would reasonably expect the hospital to process your personal information this way to provide you with care. We will keep your personal data confidential and only use and share it with other Greater Manchester users to provide you with care, where you would reasonably expect, and subject to strict confidentiality controls to ensure your information remains confidential.

Processor acting on behalf of NHS Trusts

The data platform contractor, Palantir Technologies UK LTD is a processor acting on behalf of the NHS Trusts who are using this SQD Product. They provide the data platform and the technology that the SQD Product uses and only act on the instructions of the NHS Trust as written in formal contracts.

Your rights under UK GDPR

You have the following rights under UK GDPR in relation to the processing of your personal data by the NHS Trust for the purposes SQD:

• Right to be informed
• Right of access
• Right to rectify

Further information about these rights is in the wider NHS Federated Data Platform Privacy Notice https://www.england.nhs.uk/contact-us/privacy-notice/how-we-use-your-information/nhs-federated-data-platform-privacy-notice/. To exercise any of these rights in relation to your data on the SQD contact DPO@tgh.nhs.uk

Does the National Data Opt Out or any other opt out apply to this Product?

The National Data Opt Out policy does not apply to the SQD Product as the Confidential Patient Information Processed in this Product is used and shared for the purposes of the Direct Care of patients.

Type 1 Opt Outs do not apply to this Product because the Confidential Patient Information Processed in this Product is not derived from GP Data.  

More information

For more information about how personal data is processed within the Federated Data Platform please see the NHS Federated Data Platform Privacy Notice https://www.england.nhs.uk/contact-us/privacy-notice/how-we-use-your-information/nhs-federated-data-platform-privacy-notice/

Product Description

Tameside and Glossop Integrated Care NHS Foundation Trust use this Product to support and improve the patient experience and outcomes by tailoring aftercare and self-management of the cancer pathways. The overall aim of this product is to personalise the follow up support patients received after cancer treatment. The product allows the trusts involved in your care to share information about the on-going care you require with each other to provide you with the best follow-up care available.

What are the purposes for processing my personal data in this Product?

This Product processes personal information (called ‘personal data’ under data protection laws) about patients who are receiving post treatment for cancer care and aims to ensure that all patients are reviewed, and risk assessed to ensure that the appropriate care is provided post treatment. 

The use of the Product by Tameside and Glossop Integrated Care NHS Foundation Trust aims to reduce delays in communicating results and enable faster clinical response to abnormal results which may require clinical intervention, as a result improving patient experience and outcomes.

What personal data about me is processed in this Product?

Personal data which directly identifies you (we call this directly identifiable data) will be processed by Tameside and Glossop Integrated Care NHS Foundation Trust about patients who are receiving care from the Trust for the purposes above. Data that is processed by hospitals that use this Product may include your:

• Name
• Address
• Postcode
• Date of Birth and Age
• Sex
• Living Habits
• Email Address
• Home and Mobile Phone Number
• General Identifier, such as NHS Number
• Health information, including information about your medical condition, symptoms, diagnosis and treatment
• Religion or Other Beliefs
• Racial / Ethnic Origin
• Genetic Data

Email addresses of members of staff involved in the delivery of care will be processed when using this Product.

Who is my personal data shared with?

Your personal data is accessed and used by hospital staff who are coordinating your appointments, this includes support staff who need to support health care professionals to administer your care journey.

Controllers of your personal data

Under data protection law, Tameside and Glossop Integrated Care NHS Foundation Trust using the Product are the legal controllers of your personal data under data protection laws. The specific Trust using the Product are listed on the Product Description page of the NHS England website https://www.england.nhs.uk/contact-us/privacy-notice/how-we-use-your-information/nhs-federated-data-platform-privacy-notice/fdp-products-and-product-privacy-notices/.

Legal grounds for processing your personal data

The processing of personal data by Tameside and Glossop Integrated Care NHS Foundation Trust for the purposes explained above is permitted under the following legal grounds under data protection law (this is UK GDPR and the Data Protection Act 2018 (DPA2018)):

• Public Task - Article 6(1)(e) of UK GDPR ‘necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’.
• Health Care - Article 9(2)(h) of UK GDPR ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services...”  In addition, the legal grounds under paragraph 2 of Part 1 of the DPA 2018 apply (health care purposes).

The personal data processed about patients by Tameside and Glossop Integrated Care NHS Foundation Trust for the purposes above is also confidential data. As the Trust is processing your confidential data to provide you with individual care, it is relying on your implied consent to do this, as you would reasonably expect the hospital to process your personal information this way to provide you with care. Tameside and Glossop Integrated Care NHS Foundation Trust will keep your personal data confidential and only use and share it with other members of the care team to provide you with care, where you would reasonably expect them to, and subject to strict confidentiality controls to ensure your information remains confidential.

Processor acting on behalf of NHS Trusts

The data platform contractor, Palantir Technologies UK LTD is a processor acting on behalf of the NHS Trusts who are using this Product. They provide the data platform and the technology that the Product uses and only act on the instructions of the NHS Trust.

Your rights under UK GDPR

You have the following rights under UK GDPR in relation to the processing of your personal data by the NHS Trust for the purposes above:

• Right to be informed
• Right of access
• Right to rectify
• Right to object

Further information about these rights is in the NHS Federated Data Platform Privacy Notice https://www.england.nhs.uk/contact-us/privacy-notice/how-we-use-your-information/nhs-federated-data-platform-privacy-notice/.

Contact details for data protection officers in Tameside and Glossop Integrated Care NHS Foundation Trust using this Product are DPO@tgh.nhs.uk

Does the National Data Opt Out or any other opt out apply to this Product?

The National Data Opt Out policy does not apply to this Product as the Confidential Patient Information Processed in this Product is used and shared for the purposes of the Direct Care of patients.

Type 1 Opt Outs do not apply to this Product because the Confidential Patient Information Processed in this Product is not derived from GP Data.  

More information

For more information about how personal data is processed within the Federated Data Platform please see the NHS Federated Data Platform Privacy Notice https://www.england.nhs.uk/contact-us/privacy-notice/how-we-use-your-information/nhs-federated-data-platform-privacy-notice/.

We use CCTV in some parts of our hospitals, grounds, and at various community locations that are managed by the landlord of the property, they include NHS Property Services, Community Health Partnerships (CHP) and LNM Healthcare to help us maintain the safety and security of individuals and property; and for prevention and detection of crime, to facilitate the apprehension and prosecution of offenders and apprehension of suspected offenders; or as necessary in the public interest such as preventing or detecting unlawful acts or protecting the public against dishonesty.

CCTV is used under strict guidelines and in line with national legislation and guidance. We use automatic number plate recognition (ANPR) so that we can manage our car parking securely and effectively. Our security staff wear body cameras, and these are only used in exceptional circumstances in line with national guidance. We process data captured by CCTV, ANPR and body cameras as part of our legitimate interests

Tameside and Glossop Integrated Care NHS Foundation Trust are the ‘data controller’ for all CCTV systems operating on the Tameside Hospital site.  The Trust ‘data controller’ shares its systems with Equans, however, the Trust determines the means and purposes of processing the personal data.

The CCTV at community locations is owned by the landlords and include NHS Property Services and Community Health Partnerships (CHP) and LNM Healthcare

Tameside and Glossop Integrated Care NHS Foundation Trust is one of many organisations working in the health and care system to improve care for patients and the public.

Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

• improving the quality and standards of care provided
• research into the development of new treatments
• preventing illness and diseases
• monitoring safety
• planning services.

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters. On this web page you will:

• See what is meant by confidential patient information
• Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
• Find out more about the benefits of sharing data
• Understand more about who uses the data
• Find out how your data is protected
• Be able to access the system to view, set or change your opt-out setting
• Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
• See the situations where the opt-out will not apply.

You can also find out more about how patient information is used at:

Privacy notice - Health Research Authority (which covers health and care research); and

https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made).

You can change your mind about your choice at any time.

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.

Our organisation is compliant with the national data opt-out policy.

All staff members have been offered the flu vaccination, and as part of the process all staff members were required to complete a flu vaccination form where the Trust recorded your personal information in relation to the vaccine. The Trust will be required to share this information with other NHS Organisations.
 
How will your data be collected?
The data regarding your vaccination status has been recorded by the Trust and will be provided to NHS Digital along with information from the Electronic Staff Record (ESR) system and the Personal Demographic Spine. This data will be updated throughout the flu season.
 
What data is being collected?
The full list of data items can be viewed on the Trust's intranet along with the source of the data, please note that your NHS number is not stored in ESR.
 
Who we will share the data with:
Your data will be shared by NHS Digital with NHS South, Central and West Commissioning Support Unit who are delivering the national call and recall service on behalf of NHS England, this service requires data about which members of staff are eligible to receive a vaccination and who has had the vaccination.
 
What can I do?
Please ensure that all your information on ESR is up to date at all times.
 
What is the legal basis for sharing?
 

This processing is necessary for compliance with a legal obligation (UK GDPR Article 6 (1)(c)), to perform a public task (public health functions under the NHS Act 2006) (UK GDPR Article 6 (1)(e)), for the provision of health or social care (UK GDPR Article 9 (2)(h)) and (UK GDPR Article 9(2)(i)).

Further Information:
Please contact the Information Governance Team at DPO@tgh.nhs.uk

This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

For further information contact your Local Anti-Fraud Specialist 0161 206 1909 

National Fraud Initiative

This authority is under a duty to protect the public funds it administers, and to this end may use your personal information i.e name, address, DOB, you have provided to the Trust upon appointment for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

For further information, see the anti-fraud intranet page or contact your Local Anti-Fraud Specialist.

Tameside and Glossop Integrated Care NHS Foundation Trust may use artificial intelligence (AI), automation and other digital tools to help us provide safe, effective and efficient services:

• support healthcare services and clinical administration
• help staff prepare notes, actions and summaries
• support service planning, audit and improvement
• analyse information and prepare reports
• help protect our systems from cyber security risks
• support approved research and quality improvement work

AI means computer systems that can carry out tasks which usually need human intelligence, such as recognising patterns, summarising text or supporting decisions. In health and care, AI can help staff work more efficiently, but it does not replace professional judgement.

How we check AI is safe to use

Before we introduce an AI tool, we check whether it is suitable, safe and lawful. This includes looking at how information will be used, protected and monitored:

• complete a Data Protection Impact Assessment where required
• review information governance, confidentiality and privacy risks
• check cyber security and system safety
• complete clinical safety review where this applies
• check supplier assurances, contracts and data processing arrangements
• approve use through the Trust’s information governance processes

We expect AI systems and suppliers to meet UK data protection law, Information Commissioner’s Office guidance, NHS England Digital information governance guidance and the NHS Data Security and Protection Toolkit requirements.

How we protect your information

If AI uses personal information, we will:

• use only the information needed for the agreed purpose
• use anonymised, pseudonymised or de-identified information where possible
• keep information only for as long as needed
• support your data protection rights

Human review and responsibility

AI is used to support staff, not to replace them.

Trust staff remain responsible for checking AI outputs, using their professional judgement and making sure decisions are appropriate. Clinical decisions about your care will remain with trained health and care professionals, in discussion with you, where this applies.

Decisions about you

We will not use AI to make significant decisions about patients, service users or staff without appropriate human involvement and safeguards where these are required by law, national guidance or Trust policy.

Our staff receive training and must follow Trust policies on confidentiality, data protection, information security, and safe use of digital tools.

This statement explains how we may use AI. It should be read alongside our main Privacy Notices. Using AI does not change our responsibilities under data protection law or your rights over your personal information.

We take confidentiality very seriously, should something go wrong and your data has been compromised we will contact you, and the Information Commissioner’s Office to inform of the breach.

If the incident is part of a wider breach and it is impossible to inform all those affected personally, we will contact the media news outlets to inform people of the data breach.

Contacting us/Raising a concern

If you would like to contact us or have any concerns about your care of treatment, or that of your relative we need to know about them as soon as possible, so we can take action to improve the situation.
 
Please contact:
Quality and Governance Unit
PALS and Complaints Department
Silver Springs House
Tameside and Glossop Integrated Care NHS Foundation Trust
Fountain Street
Ashton-under-Lyne
OL6 9RW
 
Tel 0161 922 4466

Email: palsandcomplaints@tgh.nhs.uk

Information Commissioner’s Office

The General Data Protection Regulation 2016 requires the Trust to lodge a notification with the Information Commissioner to describe the purposes for which we process information.
 
The details are publicly available from the Information Commissioner’s Office:
The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Telephone: 01624 545 745

Website www.ico.gov.uk

Twitter @ICOnews

Tameside and Glossop Integrated Care NHS Foundation Trust is one of many organisations working in the health and care system to improve care for patients and the public.

Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

• improving the quality and standards of care provided
• research into the development of new treatments
• preventing illness and diseases
• monitoring safety
• planning services.

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters. On this web page you will:

• See what is meant by confidential patient information
• Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
• Find out more about the benefits of sharing data
• Understand more about who uses the data
• Find out how your data is protected
• Be able to access the system to view, set or change your opt-out setting
• Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
• See the situations where the opt-out will not apply.

You can also find out more about how patient information is used at:

https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and

https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made).

You can change your mind about your choice at any time.

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.

Health and care organisations had until 2020 to put systems and processes in place so they can be compliant with the national data opt-out and apply your choice to any confidential patient information they use or share for purposes beyond your individual care.

Our organisation is compliant with the national data opt-out policy.

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We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this and we will make it clear when we collect personal information and will explain what we intend to do with it.

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This notice describes how we may use your information to protect you and others during the Covid-19 outbreak. It supplements our main Privacy Notice above.
 
The health and social care system is facing significant pressures due to the Covid-19 outbreak. Health and care information is essential to deliver care to individuals, to support health and social care services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the outbreak. In the current situation it has become even more important to share health and care information across relevant organisations.
 
Existing law which allows confidential patient information to be used and shared appropriately and lawfully in a public health emergency is being used during this outbreak. Using this law the Secretary of State has required NHS Digital; NHS England and Improvement; Arms Length Bodies (such as Public Health England); local authorities; health organisations and GPs to share confidential patient information to respond to the Covid-19 outbreak. Any information used or shared during the Covid-19 outbreak will be limited to the period of the outbreak unless there is another legal basis to use the data. Further information is available on gov.uk here and some FAQs on this law are available here.
 
During this period of emergency, opt-outs will not generally apply to the data used to support the Covid-19 outbreak, due to the public interest in sharing information. This includes National Data Opt-outs. However in relation to the Summary Care Record, existing choices will be respected. Where data is used and shared under these laws your right to have personal data erased will also not apply. It may also take us longer to respond to subject access requests, Freedom of Information requests and new opt-out requests whilst we focus our efforts on responding to the outbreak.
 
In order to look after your health and care needs we may share your confidential patient information including health and care records with clinical and non clinical staff in other health and care providers, for example neighbouring GP practices, hospitals and NHS 111. We may also use the details we have to send public health messages to you, either by phone, text or email.
 
During this period of emergency we may offer you a consultation via telephone or video-conferencing. By accepting the invitation and entering the consultation you are consenting to this. Your personal/confidential patient information will be safeguarded in the same way it would with any other consultation.
 
We will also be required to share personal/confidential patient information with health and care organisations and other bodies engaged in disease surveillance for the purposes of protecting public health, providing healthcare services to the public and monitoring and managing the outbreak. Further information about how health and care data is being used and shared by other NHS and social care organisations in a variety of ways to support the Covid-19 response is here.  
 
NHS England and Improvement and NHSX have developed a single, secure store to gather data from across the health and care system to inform the Covid-19 response. This includes data already collected by NHS England, NHS Improvement, Public Health England and NHS Digital. New data will include 999 call data, data about hospital occupancy and A&E capacity data as well as data provided by patients themselves. All the data held in the platform is subject to strict controls that meet the requirements of data protection legislation.  
 
In such circumstances where you tell us you’re experiencing Covid-19 symptoms we may need to collect specific health data about you. Where we need to do so, we will not collect more information than we require and we will ensure that any information collected is treated with the appropriate safeguards.
 
We may amend this privacy notice at any time so please review it frequently. The version control on this page will be amended each time this notice is updated.

Each health and care organisation in Greater Manchester collects information about you and keeps records about the care and services they have provided.
 
The GM Care Record pulls together this key information about you from these different health and social care records and displays it in one combined record. This enables health and social care staff to find all the key information about your care in one place which helps them to make the most informed decisions and provide the best care to you as a patient or service user. It is also essential that health and social care staff have access to the most up to date information including alerts that may be helpful for staff involved in your care.
 
We also remove or scramble the information that identifies you such as your name, address, and date of birth so that we can use this information to better plan our services, make sure that we are providing the best care, and for research into different conditions.
 
Health Innovation Manchester works across Greater Manchester’s Health and Care system and is rolling out the GM Care Record on behalf of our partners.

You can find out more about the GM Care Record by clicking here

Staff data collected for seasonal flu to support the management of COVID19

NHS Digital have been instructed by the Secretary of State and NHS England to support the programme by providing the flu vaccination data in preparation for the coronavirus vaccinations when they become available.
 
All staff members have been offered the flu vaccination this year, as part of process all staff members were required to complete a flu vaccination form where the Trust recorded your personal information in relation to the vaccine. The Trust will be required to share this information with other NHS Organisations.
 
How will your data be collected?
The data regarding your vaccination status has been recorded by the Trust and will be provided to NHS Digital along with information from the Electronic Staff Record (ESR) system and the Personal Demographic Spine. This data will be updated throughout the flu season.
 
What data is being collected?
The full list of data items can be viewed on the Trust's intranet along with the source of the data, please note that your NHS number is not stored in ESR.
 
Who we will share the data with:
Your data will be shared by NHS Digital with NHS South, Central and West Commissioning Support Unit who are delivering the national call and recall service on behalf of NHS England, this service requires data about which members of staff are eligible to receive a vaccination and who has had the vaccination.
 
What can I do?
Please ensure that all your information on ESR is up to date at all times.
 
What is the legal basis for sharing?
The DPIA states the legal basis for establishing this system and processes and is covered by the NHS Control of Patient Information Regulations, (COPI) Notice. When receiving the vaccination, you are considered a patient.
 
The details of the COPI can be found here:
https://www.nhsx.nhs.uk/information-governance/guidance/flu-vaccines-and-covid-19-response/
https://digital.nhs.uk/coronavirus/coronavirus-covid-19-response-information-governance-hub/control-of-patient-information-copi-notice
 
NHS England’s exercise of the Secretary of State’s public health functions

National Health Service Act 2006, c. 41, Part 1, Exercise of Secretary of Secretary of State's public health functions, Section 7A and sections 2, 2A, 2B and 12 of the 2006 Act so as to provide or secure the provision of s.7A services (as described in paragraph 1.3)
 
NHS public health functions agreement 2019-20, Public health functions to be exercised by NHS England dated December 2019 describes what is to be included Public Health Functions Agreement 2019-20
NHS Act 2006 S.2 General Powers
 
The Secretary of State, the Board, or a clinical commissioning group may do anything which is calculated to facilitate, or is conducive or incidental to, the discharge of any function conferred on that person by this Act.
 
Further Information:
Please contact the Information Governance Team at DPO@tgh.nhs.uk
 

Hello and welcome, this leaflet tells you what happens to the information that Tameside Hospital, which is known as Tameside and Glossop Integrated Care NHS Foundation Trust, collects about you when you come to visit us for treatment, so we can help you.

We write the information you give us in your health record (sometimes staff will call it a casenote).  Only people who need to know about you can see this information; it is written on paper or put on the computer system.

What information do we collect about you?

We collect:

• Your name
• Your address
• Your date of birth
• Your parent / guardian / carer name and contact details
• The reason why you are coming to the hospital, this is known as your medical information, x-rays, any tests, and results you have had
• Any information your family doctor has given to us.

How we collect your information:

We will ask you and your parent / guardian / carer questions when you come for an appointment. We will enter this information onto our patient information systems. We will also write this information in your paper health records, which are kept in a folder.  Each time you visit us, we write any information in your health record; this includes any medicines you have been given, any advice, support, and exercises.  We write this down so we can look at it again to make sure you have been given you the best possible care for the future.

What do we do with your information

We only share your information with those who care for you in the hospital.  We do let anyone else look at your medical health records and they are kept securely in our health records library. Keeping information safe is called Data Protection.  

Sometimes we may need to share your information for your care just like the doctor at your surgery shares your information with the hospital so that we can treat you.

Is your information safe?

Everyone at the hospital knows that they are not allowed to talk to anyone else about your care if they do not need to know your information; this is known as confidentiality, and we have to make sure that we protect your privacy.   We have a person who is an expert at looking after your information, they are called the Data Protection Officer.

How long do we keep your information?

We have to keep your information until your 26th birthday. If you need treatment after this age then your health record will be kept; otherwise, it will be destroyed safely. 

If you are not happy about your care

If you are not happy about your care, you can ask an adult you trust to help you. You can tell more than one adult.

Contact

If you want any further information, then ask your parent / guardian / carer to contact the Data Protection Officer (this person is the expert on looking after your information) at DPO@tgh.nhs.uk  

Privacy Notice

This document is called a privacy notice.  There is also one for adults which is available on the website at: Privacy Notice :: Tameside and Glossop Integrated Care (tamesideandglossopicft.nhs.uk)

Version Information

Approved by IGG [Version 1.14]

09/10/2026 Significant changes made to update the notice.  Checked the validity of the sections and updated where required.  CCTV was added to the notice and removed the information regarding the COPI Notice and Covid19 information.  Added the section on the FDP SPFU and SQD.  Added the Children's Privacy Notice.

17/07/2023 Updated information from NHS Digital to NHS England

16/12/2022 Updated information following comments by NHS Login
26/09/2022 Added the mandatory information relating to the National Fraud Initiative by MIAA.

18/08/2022 Added information relating to NHS Digital's NHS Logon

17/08/2022 Updated the Trust's compliance to the NHS Data Opt-Out

23/12/2020 Added the NHSX URL to 'Staff data collected for seasonal flu to support the management of Covid19'

07/12/2020 Updated COVID19 section, the addition of 'Staff data collected for seasonal flu to support the management of COVID19' section
09/04/2020 Added 'Covid19 and your information' section.
23/12/2019 Updated the title on the home page to read to, 'How we use personal information'.
16/08/2019 Updated National NHS Data Opt-Out Programme information.
28/08/2018 Updated contact details. 
04/10/2018 Added Anti-Fraud information.
19/12/2018 Updated 'What is a Privacy Notice' section on MIAA's suggestion.